Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Each ticket that you send to the tech help and support Department will be attended to in approximately 60 mins. All basic requests shall be resolved instantly. Nevertheless, if the support question you have posted needs aid from a certified administrator, we’ll address the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Top–quality Tech Support Service

  • We will offer you 24x7 technical help through a turbo–fast ticket program integrated into your Control Panel. You can easily email us anytime about any of the programs that come installed in advance on your virtual server, this includes the desired Linux OS, the server administration panel and our in–house designed Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Online Control Panel that is available cost–free along with your virtual server, you’ll find a useful Help zone, consisting of all you should be informed on when administering your web pages and software packages. We have incorporated a range of how to articles and reviews and video training that demonstrate the basic website administration responsibilities in an understandable form.