Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center incorporated into our Online Control Panel offers a collection of help articles and frequently asked questions. Aimed towards solving any common issue that you may have, they are contributed by our support team of professional techs.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of how–to video tutorials that detailedly illustrate how to address a typical issue associated with your Linux cloud web hosting account. You’ll find the video lessons in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 support service with a 1–hour support ticket response time guarantee. A team of professional techs will be online for you to attend to all the questions that you might have. During non–peak periods, a response will be provided within just twenty minutes.