Support Channels

  • Video Tutorials
  • Video Lessons

  • Learn effortlessly the right way to update a document or transfer a database from our group of step–by–step video courses.

  • Ticketing System
  • A Ticketing System

  • The technical support staff is available 24/7/365 to reply to all your queries. You will receive a reply within up to 60 mins right after the ticket submission.

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Forms of Support

  • Shared Hosting Support
  • Cloud Web Hosting Support

  • If you have difficulties working with our Linux cloud web hosting services or need more resources for your web–sites, just let us know and we’ll give you the best advice.

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  • VPS Hosting Support
  • VPS Hosting Help

  • Assuming that you have troubles working with your SolusVM admin panel, or with any of the free web applications the VPS comes pre–installed with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Guidance

  • We’ll be on shift 24/7 to assist you with any given server management process or to help you replace the latest configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of professional technicians all set to assist you with anything related to your semi-dedicated server. They are on hand 24/7 all year long.
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